newrez mortgage phone number

Newrez Mortgage Phone Number: How to Contact and Get Assistance
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Newrez Mortgage Phone Number: How to Contact and Get Assistance

newrez mortgage phone number

In today's fast-paced world, obtaining reliable information quickly is crucial. If you're considering a mortgage or currently have one with Newrez, having access to their customer support and assistance is essential. In this article, we will explore Newrez Mortgage's phone number, the various ways you can reach out to them, and the services they offer to help you on your homeownership journey.


Newrez Mortgage is a well-established mortgage lender that specializes in providing a wide range of home financing solutions. Whether you're a first-time homebuyer or looking to refinance your existing mortgage, Newrez can assist you throughout the process. To ensure a smooth experience, it's essential to know how to contact them when you have questions or need assistance.

Why Contact Newrez Mortgage?

Before delving into the contact details, it's crucial to understand why you might need to reach out to Newrez Mortgage:

  • Loan Inquiries: If you're interested in their mortgage products or need information about the application process, contacting them is the first step.

  • Account Management: For existing customers, managing your mortgage account, making payments, and understanding your statements may require assistance.

  • Payment Issues: If you encounter problems with your mortgage payments or need to discuss payment options, Newrez can provide guidance.

  • Customer Support: General inquiries, clarifications, or concerns related to your mortgage can be resolved through their customer support.

The Main Phone Number

To get in touch with Newrez Mortgage, you can call their main phone number:

Main Phone Number: 1-800-510-1961

This number will connect you to their customer service team, who can assist you with various inquiries and concerns related to your mortgage. Be sure to have your loan information ready when you call to expedite the process.

Alternative Contact Methods

While calling is a direct and efficient way to reach Newrez Mortgage, they also offer alternative contact methods:

  • Email Support: You can send an email to their customer support team at Ensure that you include your contact information and loan details for a prompt response.

  • Online Account: If you have an online account with Newrez, you can log in to access information, make payments, and submit inquiries.

  • Mailing Address: You can send written correspondence to their mailing address, which can be found on their official website.

When Should You Contact Newrez Mortgage?

Knowing when to contact Newrez Mortgage is essential for a hassle-free experience. Here are some common scenarios when you might need their assistance:

  • Application Process: If you're in the process of applying for a mortgage with Newrez and have questions about the status or requirements.

  • Payment Issues: When you encounter difficulties making payments or need to discuss payment arrangements.

  • Account Management: For any changes or updates to your account information.

  • Escrow and Taxes: Questions regarding escrow accounts and property taxes.

Services Offered by Newrez Mortgage

Newrez Mortgage offers a range of services to help you achieve your homeownership goals:

  • Mortgage Products: They provide various mortgage options, including fixed-rate and adjustable-rate mortgages.

  • Refinancing: If you're looking to refinance your existing mortgage, Newrez can assist with that as well.

  • Online Account Management: Access your mortgage account online to view statements, make payments, and track your loan's progress.

  • Customer Support: Friendly and knowledgeable customer support representatives are available to answer your questions and provide guidance.

Frequently Asked Questions (FAQs)

  • Q1: How do I apply for a mortgage with Newrez?

  • To apply for a mortgage, visit Newrez's official website and follow their application process. You can also contact their customer service for assistance.

  • Q2: Can I make online payments through their website?

  • Yes, Newrez Mortgage provides online payment options through their website. Log in to your account to make payments conveniently.

  • Q3: What documents do I need to have when I contact Newrez for assistance?

  • When contacting Newrez, it's helpful to have your loan information, account number, and any relevant documents on hand for quicker assistance.

  • Q4: How can I check the status of my mortgage application?

  • You can check the status of your mortgage application by logging into your online account or contacting Newrez's customer service team.

  • Q5: Is Newrez Mortgage available nationwide?

  • Yes, Newrez Mortgage serves customers across the United States, making their services accessible to a wide range of homebuyers.


Having access to Newrez Mortgage's phone number and various contact methods is essential for a seamless homeownership experience. Whether you're inquiring about their mortgage products, managing your account, or seeking assistance with payments, Newrez's customer support team is ready to assist you. Feel free to reach out to them whenever you have questions or need guidance on your mortgage journey.

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